How safe is your personal data at hbaja, what data we hold and why — all your questions answered here in plain language. No complicated legal jargon.
Before reading the full policy, here's a quick overview of the most important points
Hbaja never sells your name, phone number, address, or payment details to third-party advertising companies or data brokers — not for any business reason. That is our commitment.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — the same technology used by international banks. It is virtually impossible to intercept from the outside.
You can request to view, correct, or delete your data at any time. hbaja will not retain any information against your wishes beyond what is required by law.
Your bKash/Nagad PIN or card number is never stored on hbaja's servers. Payments go directly to the operator's gateway — hbaja only authorizes the transaction.
You can opt out of promotional emails or SMS at any time. Simply go to Account Settings and update your notification preferences — no hassle involved.
Many platforms write their privacy policies in English — which can be hard to follow. hbaja has written everything in plain, easy-to-understand language because we want you to genuinely know what happens to your data.
This Privacy Policy applies to the hbaja.click website and mobile app across all services. By using any hbaja service, you agree to this policy. If you have questions, Help Center Contact us.
The company operating hbaja.click (referred to in this document as "hbaja", "we", or "us") takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we keep it secure, and what rights you have.
This policy applies to all hbaja services — the website, mobile app, live chat, email communications, and everything in between. Whenever you register, log in, place a bet, or simply browse hbaja, this policy is in effect.
Hbaja follows international data protection standards. We believe data protection is not just a legal obligation — it is an ethical responsibility to our users.
In simple terms: When you use hbaja, we retain certain data — but strictly to provide our service and ensure security. Selling it to third parties or using it for unrelated purposes is simply not something we do.
Hbaja collects two types of data — information you provide directly, and data generated automatically while you use the service.
What you provide directly:
Automatically Collected Information:
Hbaja will never ask for your mobile banking PIN, password, or OTP. If anyone requests this information, they are not a hbaja representative — please contact support immediately.
Hbaja collects data for clearly defined purposes. Below is a detailed breakdown of what each piece of information is used for:
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Name & phone number | Account creation, login verification & support | Contractual necessity |
| Date of Birth | To verify the age requirement (18+) | Legal Obligation |
| Identity document | KYC verification, anti-money laundering | Legal Obligation |
| Mobile banking number | Deposit & withdrawal processing | Contractual necessity |
| IP address and device information | Fraud detection & security monitoring | Legitimate interest |
| Gaming History | Responsible Gaming Monitoring & Personalization | Legitimate interest |
| Contact Information | Sending promotional offers (based on consent) | Your Consent |
Hbaja never uses your data beyond the purpose for which it was collected. If we need to use it for any new purpose, you will be informed separately and, where required, your consent will be obtained.
Hbaja never sells your data. However, operating our service requires sharing specific information with certain trusted third parties, and every such arrangement is governed by a strict data-sharing agreement.
Parties your information may be shared with:
Your personal data is not shared beyond the above. hbaja does not share your personal information with social media companies, advertisers, or data analytics firms.
Third-Party Security: Every third party contracted with hbaja is required to comply with our privacy standards. They receive data only for specific purposes and are not permitted to use it for their own ends.
Payment information is the most sensitive data we handle, which is why hbaja takes extra precautions in this area. Here is how our payment processing framework works:
Even hbaja staff cannot view your full payment details. If a complaint relates to a specific transaction, only the reference information for that transaction is accessed — everything else remains masked.
Cybersecurity: If anyone calls or messages you claiming to be from hbaja and asks for your banking details or OTP, do not share them. Report it to Support immediately and change your password.
Hbaja uses cookies and similar technologies — but only where necessary. Cookies are small text files stored on your device that help make the service run more smoothly.
| Cookie Type | Purpose | Type |
|---|---|---|
| Session Cookie | Keeping you logged in, maintaining a secure connection | |
| Preference Cookie | Language settings, odds format, interface preferences | |
| Security Cookies | CSRF Protection & Fraud Detection | |
| Analytics Cookies | Understanding usage patterns to improve service quality | |
| Marketing Cookie | Showing relevant offers (with consent only) |
If you do not want optional cookies, you can disable them in your browser settings or through hbaja's cookie settings. Disabling required cookies may prevent certain services, including login, from working. hbaja never uses third-party advertising cookies.
Hbaja does not retain data for longer than necessary. Retention periods depend on the type of data and the reason it was collected:
After the applicable retention period, data is automatically deleted or anonymized. If a legal dispute is ongoing, the relevant data may be retained until the matter is resolved.
You have several important rights regarding your data. hbaja respects these rights and will respond to any request as promptly as possible.
To exercise these rights, email support@hbaja.click or reach us via live chat. Once your identity is verified, your request will be processed. Most cases are resolved within 7 business days.
Hbaja is strictly restricted to users aged 18 and over. We never knowingly collect data from minors.
If a parent or guardian suspects that a minor has created an account on hbaja, please contact us directly at support@hbaja.click. We treat such reports as a priority.
Hbaja may update this Privacy Policy when necessary — changes may be driven by updates to our services, new legislation, or improved security measures.
If there are significant changes, hbaja will:
Continuing to use hbaja after any changes are made will be considered acceptance of the updated policy. For significant changes, 30 days' notice will be provided before they take effect.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
If your issue is not resolved by support, please request an escalation to our data protection department. We treat every privacy complaint as a priority.
Closing Note: Your data is our responsibility at hbaja. We are here to provide entertainment through technology — not to monetize your personal information. That trust is the foundation of hbaja.
Alongside this Privacy Policy, our Terms & Conditions and Responsible Gaming Policy Please read. Together, these three documents form hbaja's complete legal framework.
Now that you know hbaja's Privacy Policy, join the platform. Your data is protected, payments are secure, and Bengali-language support is always available.