Last updated: July 2026

hbaja Terms & Conditions — Your Rights and Responsibilities

Please read these terms before using hbaja. We've written everything in plain, straightforward language so nothing gets lost in complexity. By using the platform, you agree to these terms.

Effective Date: January 1, 2026
Estimated reading time: 10–15 minutes
Total sections
15
Everything explained in plain English

Key highlights at a glance

Get the most important highlights before reading the full document

Age Requirement & Eligibility

You must be at least 18 years old to use hbaja. Use of the platform by minors is strictly prohibited. Age is verified at registration, and identity documents may be requested at any time.

Deposits & Withdrawals

The minimum deposit is just ৳100 and the minimum withdrawal is ৳500. Deposits via bKash, Nagad, and Rocket are credited instantly. Withdrawals are typically processed within 5–30 minutes.

Bonus Usage Terms

After receiving a bonus, you must meet the specified wagering requirements before making a withdrawal. Each bonus carries its own conditions, detailed on the respective bonus offer page.

Account Security

Only one account may be registered per person. Keeping your account password confidential is your responsibility. Creating multiple accounts will result in all accounts being closed.

Prohibited Activities

Using bots or automated software to place bets, exploiting the bonus system, or engaging in fraudulent activity will result in permanent account closure and balance forfeiture.

Responsible Gaming

Hbaja is committed to responsible gaming. Set your own limits on your terms. Self-exclusion, spending limits, and break options are always available in your account settings.

These Terms & Conditions apply to the use of the hbaja.click website and mobile app. By using any hbaja service, you confirm that you have read and fully agree to these terms. For any questions, please contact our Help Center Contact us.

Section 01

General Terms & Definitions

In this document, "hbaja", "we", and "our" refer to the entity operating hbaja.click. "User", "you", and "member" refer to any registered or unregistered individual accessing or using the platform.

Hbaja is an internationally licensed online betting and gaming platform. Our services include Sports Betting, Live Casino, slots, poker, lottery, and other gaming options.

These terms apply to adult users in Bangladesh. It is your sole responsibility to ensure that online gaming is legal in your country of residence.

Important: If these terms are updated, hbaja will notify users via email or in-app notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Section 02

Account Registration & Eligibility

To open an account on hbaja, the following conditions must be met:

  • You must be at least 18 years of age
  • Only one account per person is allowed
  • All information provided at registration must be accurate and complete
  • A valid active mobile number is required
  • Accounts may not be transferred or sold to another person

Hbaja may request a national ID, passport, or other documents for identity verification at any time. Withdrawals may be restricted until the verification process is complete.

Hbaja reserves the right to hold large withdrawals until your identity has been verified. This is also for your own protection — to prevent unauthorized parties from withdrawing funds from your account.

Section 03

Deposit & Payment Policy

The following payment methods are supported for making deposits on hbaja:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳100 ৳50,000/day Instant
Nagad ৳100 ৳50,000/day Instant
Rocket ৳100 ৳30,000/day Instant
Upay ৳200 ৳30,000/day Instant
Bank Transfer ৳500 ৳2,00,000/day 1–3 business days

All deposits are processed through a secure, encrypted channel. hbaja will never ask for your mobile banking PIN or login credentials — do not trust anyone who does.

The source of all deposits must be legitimate. If funds are received from a suspicious source, hbaja reserves the right to investigate the account and, if necessary, notify the relevant law enforcement authorities.

Section 04

Withdrawal Policy

The following conditions must be met before making a withdrawal:

  • Your account must be fully verified
  • Minimum withdrawal amount is ৳500
  • Wagering requirements must be met before a bonus can be used
  • The withdrawal account must be registered in your own name
  • At least one transaction must have been made using a deposit method

Withdrawals via bKash and Nagad are typically completed within 5–30 minutes. Larger amounts (over ৳50,000) or first-time withdrawals may require additional verification, which can take 3–24 hours.

Please note: Withdrawals are matched to the deposit method used — you must first withdraw via the same method you deposited with. If multiple methods were used, the withdrawal may be split proportionally.

Section 05

Betting Rules & Odds

Keep the following in mind when betting on hbaja:

  • Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available)
  • Confirmed bets are settled at the odds in place at the time of confirmation, regardless of subsequent changes
  • If an event is cancelled, the stake will be refunded
  • If a match is abandoned, settlement will follow hbaja's official policy
  • hbaja reserves the right to void any bet where incorrect odds were displayed due to a technical error

Hbaja supports three odds formats — Decimal, Fractional, and American. Decimal odds are shown by default as they are the easiest to understand for users in Bangladesh. You can switch to your preferred format at any time from Settings.

Multiplying your stake by the decimal odds gives your total return. For example: ৳1,000 bet × 2.5 odds = ৳2,500 total return (profit of ৳1,500). Odds in Sports Betting typically range from 1.01 to 100+.

Section 06

Bonus & Promotion Terms

Hbaja offers a range of bonuses and promotions. Each bonus has its own specific terms, but the following general rules apply to all bonuses:

  • The welcome bonus can only be claimed once per person, household, or device
  • Wagering requirements must be completed before a bonus can be withdrawn
  • Any unused bonus will be forfeited once the bonus period expires
  • Operating multiple accounts using bonuses is strictly prohibited
  • hbaja reserves the right to modify or cancel any bonus offer at any time

Wagering requirements are calculated based on the bonus amount and the applicable multiplier. Example: ৳1,000 bonus × 20x wagering = a total of ৳20,000 must be wagered before withdrawal.

Full bonus terms and conditions are available on the relevant promotion page. If anything is unclear, please contact support before claiming the bonus.

Section 07

Prohibited Activities

The following activities are strictly prohibited on the hbaja platform:

  • Using bots, scripts, or automated software to place bets or play games
  • Creating multiple accounts to claim bonus benefits
  • Using the platform for money laundering
  • Attempting to access or hack another user's account
  • Placing bets using match fixing or insider information
  • Attempting to breach the platform's security systems
  • Operating an account on behalf of a minor

Any involvement in the above activities will result in permanent account closure and full balance forfeiture. Legal action may also be taken if necessary.

Section 08

Account Suspension & Closure

Hbaja may temporarily suspend or permanently close an account for the following reasons:

  • In the event of a terms violation
  • If identity verification is not completed or false information is provided
  • Due to suspicious transaction activity
  • At the user's own request (self-exclusion)
  • Due to legal obligations

Users may close their account at any time. Upon submitting a closure request, any outstanding bets will be settled first and the remaining balance will be returned.

If an account is closed due to a terms violation, any bonus-related winnings may be forfeited; however, the original deposit amount is generally returned — subject to the circumstances.

Section 09

Privacy & Data Protection

Hbaja is committed to protecting your personal information. For details on what data we collect and how we use it, please see our Privacy Policy you will receive.

In short: hbaja never sells your personal information to third parties. Data is used solely to improve our services or where required by law. Your data is protected with 256-bit SSL encryption and handled in accordance with international data protection standards.

To view, correct, or delete your data, please contact our support team. Identity verification records may be retained for a period of time as required by law.

Section 10

Responsible Gaming Policy

Hbaja believes gaming is a form of entertainment — not a source of income. We actively promote responsible gaming, and the following tools are available free of charge to all members:

  • Set daily, weekly, and monthly spending limits
  • Self-Exclusion (temporary account lock for a set period)
  • Cooling-off period (from 24 hours up to 6 months)
  • Gaming history & transaction reports
  • Professional support links & resources

If you feel that gaming is getting out of control, don't wait — contact support or set limits directly from your account settings. For more information, visit our Responsible Gaming page Read.

Section 11

Dispute Resolution Process

If you have a complaint, contact our support team first — most issues are resolved within 24 hours.

Steps in the dispute resolution process:

  • Step 1: Notify our support team via live chat or email
  • Step 2: The support team will provide an initial response within 48 hours
  • Step 3: If unresolved, the matter will be escalated to senior management
  • Step 4: Final escalation through the licensing authority for mediation

All complaints are recorded and each case is reviewed fairly and impartially.

Section 12

Liability & Indemnification

Hbaja will not be held liable in the following situations:

  • Third-party service outages (internet, mobile network)
  • If account credentials are compromised due to user negligence
  • Force majeure (natural disasters, war, pandemic)
  • Decisions related to game outcomes (RNG-determined)
  • Losses from accessing via VPN from a restricted region

Hbaja's maximum liability is limited to refunding the actual balance held in your account at the time of the dispute.

Section 13

Service Changes & Maintenance

Hbaja performs regular updates and maintenance to improve service quality. As a result:

  • The platform may be temporarily unavailable during scheduled maintenance
  • New features may be added or existing features may be removed
  • Certain games or markets may be temporarily suspended

Where possible, hbaja will try to give advance notice before making significant changes. For urgent security-related updates, changes may be made without prior notice.

Section 14

Intellectual Property Rights

The hbaja logo, brand name, website design, content, game interface, and software are the intellectual property of hbaja or its licensors.

  • Copying, distributing, or using hbaja's content without written permission is strictly prohibited
  • hbaja's logo or brand name may not be used without authorization
  • Reverse engineering or attempting to extract source code is strictly prohibited

Intellectual property rights for third-party game developers' content remain with them — hbaja only distributes their games under license.

Section 15

Contact & Support

If you have any questions, complaints, or feedback regarding these terms, please contact us:

  • Email: support@hbaja.click
  • Live Chat: Log in to the platform and use the chat widget
  • Support Hours: 24/7, seven days a week
  • Language: Support is available in both Bangla and English

The latest version of these Terms & Conditions is always available at hbaja.click/terms-conditions. Previous versions can be sent by email upon request.

A final note: hbaja wants your experience to always be enjoyable and safe. These terms have been written in plain, straightforward language — not complex legal jargon — because we want you to actually understand them.

Related Policies

Alongside these Terms and Conditions, please also review our Privacy Policy and Responsible Gaming Policy read. Together, these three documents form the complete legal framework of hbaja. All three carry equal importance.

Frequently Asked Questions

hbaja displays Decimal Odds by default as they are the most straightforward format. Decimal odds show the total amount you receive back for every 1 BDT wagered, including your stake. For example: odds of 2.50 mean a ৳1,000 bet returns ৳2,500 in total — a profit of ৳1,500. Odds of 1.50 mean a ৳1,000 bet returns ৳1,500 in total — a profit of ৳500. Formula: Total Return = Stake × Odds; Net Profit = Total Return − Stake. Higher odds mean a lower chance of winning but a greater potential reward. You can switch to Fractional or American format from the home page or Settings.

The minimum deposit at hbaja is just ৳100 — via bKash, Nagad, or Rocket. For first-time deposits, bKash or Nagad is the most convenient option as the balance is credited instantly with no waiting time. To deposit: log in to your account → go to the Deposit option → select your payment method → enter the amount → confirm payment in the bKash/Nagad app. Your balance updates immediately. A welcome bonus is available on your first deposit — visit the Bonus section to see the current offer.

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